“Coming together is a beginning, staying together is progress, and working together is success.” Henry Ford
After leaving high-tech I had a chance to pursue a passion, team-building. In the outskirts of Kansas City, I worked on a ropes-course helping kids and corporations develop their team-building skills.
One Spring morning I faced a dilemma, a group of fifth graders, each determined to climb an eight-foot wall on their own. Mind you, the challenge was for the entire team to ascend the wall with the stipulation that anyone who had ascend could not descend the wall to boost up remaining team members. They weren’t succeeding.
My dilemma was, do I let the kids face possible humiliation at the end of the day when the various groups typically compare how many challenges they completed or do I guide them towards the creation of a process that would allow them to succeed on the wall and other challenges.
Over the next two-hours the kids worked on building their problem-solving skills at the wall. As their facilitator it was my responsibility to introduce them to a problem-solving process, help them develop their competencies, demonstrate my belief in the process and more importantly my belief in them, and mentor them as they repeatedly implemented the problem-solving loop.
At times, their frustration was palatable, but with a little nudging they recognized and admitted their failures, learned, and grew. They SUCCEEDED!
During the process they abandoned their individual goals and worked together to achieve a common goal. The end result was everyone did more than they could ever do on their own and were incredibly proud of their accomplishment. The team completed other challenges with ease.
The kids succeeded because they doubled-down on communication including clearly articulating their goal, soliciting ideas, listening, coming up with plans, and a willingness to revamp those plans. Every attempt brought them closer to achieving their goal and with every attempt their trust in each other increased. They built trust by making and keeping their commitment to get everyone over the wall and building their competency in the problem-solving process and wall climbing.
The success of a partnership depends on these same factors. If you find your partnership stuck, ask yourself these questions:
Is the purpose of the partnership clear?
What commitments are we making to support the partnership?
Is there an adequate level of trust to sustain the partnership?
Have we determined a clear working arrangement?
Are we accountable for our performance?
What have we learned from the partnership and how are we applying it to enhance the partnership?
There is a solution for every wall, sometimes you just need to dig a little deeper to find it.
Joan Patterson currently serves on the board of Friends of the Duck Stamp/Migratory Bird and was the former Director of Grassroots Outreach of the National Wildlife Refuge Association and board member for the Friends of Tualatin River NWR and the Friends of Potomac River Refuges.
Public Lands Alliance, Best Practices Establishing a Partnership Model for America’s Public Lands
Stephen M. R. Covey, The Speed of Trust